Wednesday, July 13, 2011

webOS vs Blackberry - The Pony opinion


The tablet war has largely been seen thus far as a battle between two giants, iOS and Android. Respectively the number 1 and 2 tablet OS's currently. However a new battle is brooding, between the two newcomers HP and RIM who have come out and introduced the world to two very exciting tablet operating systems. It's an intriguing battle of the underdogs, and who are you rooting for? With this article, I'll be giving you a in-depth view of my insights on who I believe will emerge the most successful of the two, and whether any of these have a chance at toppling the big two: Apple and Google.

The early days of these two operating systems have been mired by a number of issues which they share, incomplete software at launch and a measly app selection. HP's Touchpad has copped a bit of a beating for inferior hardware. Nevertheless, we all have to start somewhere and from where I stand, both of these platforms have enormous potential for both consumers and enterprise. Everybody loves an underdog and both these operating systems are symbolic of what people admire so much with underdogs. They're creative, new and aren't afraid of stepping out of the traditional framework set out by the big two. RIM borrowed a lot from webOS for the design of their QNX basked Blackberry Tablet OS and I'm certainly not complaining, the UI on both these operating systems is stellar and a huge step up for tablets. The multi-tasking 'cards' if you like are handy, it's the kind of thing that you don't even know you want until you use it and have it. iOS's multi-tasking is primitive in comparison, and Android's doesn't feel as intuitive and dynamic.

Both webOS and BB Tablet OS both adopt a very gesture driven interface and from my experience with the Playbook it's a joy to use. I haven't used the HP Touchpad yet so it's hard for me to comment. However, on the Playbook the gesture interface isn't implemented in such a way that it feels like its there purely for differentiation but it actually brings very intuitive navigation of the tablet which is a pleasure to use. Swipe down from the top to reveal settings or options in an application, swipe from the top up to reveal the home screen, swipe from either side of the display to switch easily between running applications. It just works. With that, I say RIM and HP have a genuine shot at stealing significant market share.

Now, RIM have one big advantage that can't be underrated, and that is a well-established user base. There's no hiding a rapidly, and we mean, rapidly declining market share but at third place, RIM still have a considerable market share they can leverage to kick-start their voyage into the tablet world. HP doesn't have this, webOS has a drastically small market share and HP are hoping to kick-start their mobile endeavours with a tablet, which is an odd reverse of the conventional. Without a large existing user base behind their smartphone effort HP doesn't have the advantage of locking in existing consumers. Additionally competitors who do have a large user base for their smartphones, which is true for RIM, can attempt to woo consumers into buying their tablets by providing synergy between the devices.

When HP CEO Mark Hurd stated 'we didn't buy Palm to be in the smartphone business' I naturally found the very notion absurd. However, what he meant was HP's intentions with webOS go far beyond the smartphone business. HP have something that RIM could only ever dream of having, and that is an extensive lineup of hardware. RIM are focused on handsets and tablets, but HP builds phones, tablets, PC's, printers and all sorts of hardware. When we think of the ecosystem, we think of interconnected applications and services on our phones, tablets and PCs but we too often leave out more detached hardware like printers, set-top boxes and Blu-ray players. With a much more extensive hardware offering, HP have the ability to expand webOS to all of these devices, and create a uniform interface that connects all of these devices together, and thus connects us in even more places in our lives.

HP's biggest problem though is to get started. Without any credible smartphone market share to use as a trampoline, a measly app selection for the Touchpad and below par hardware for the Touchpad, well it's going to have to wait for Touchpad 2. Perhaps the Pre 3 will give HP a start, which to be frank looks awesome. However it's hard to imagine anyone aside from an existing webOS diehard purchasing it. A lot of people buy what their friends have, and webOS's market share is only about 2% in the US currently. Additionally, a relatively weak app store offers little succour for an already dire situation. For HP, it's a race against time. HP risk taking too long to gain enough market share before the competition catch up on HP's vision of 'a web-connected environment where now you can get a common look and feel and a common set of services laid against that (HP) environment' (quote from HP CEO, Mark Hurd). 

The Verdict
So who is it? Who do I think is going to be the winner between these two 'start-ups'? HP is extremely vulnerable right now, you get the feeling that there's no second chances, if they screw up big time, then, yeah, they screw up big time. Having said that, webOS like I said at the beginning is innovative and joyful but it needs time. RIM still has a strong market share, and the QNX-based Blackberry Tablet OS is an absolute winner. And with the promise of QNX arriving to Blackberry smartphones in the near future, I just can't place my bets on webOS. So Blackberry it is. 

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